Do guests need to install an app?
No. The table QR opens the ordering page in the phone's browser. Guests see your menu, adjust quantities, choose a payment method and track the order from there.
How do I get my menu in?
Add items one by one in Café Admin with a photo, price and category, or upload a CSV with name, price, category and description columns. Changes show up the next time a guest opens the menu.
Which payments are supported?
Guests can choose cash, UPI or bank transfer, and staff confirm payment from the queue. The money goes straight to you. Card payments inside the guest flow are on our roadmap.
What if an item runs out mid-service?
Mark it 86'd in Café Admin. It's hidden for every guest who opens or refreshes the menu, so nobody orders something the kitchen can't make. Pushing that change to menus that are already open is on the roadmap.
Is my café's data separate from other cafés?
Yes. Every café is its own tenant; database row-level security means staff and admins only ever see their own menu, tables and orders.
How many tables and staff can I add?
The plan doesn't meter tables, staff logins or orders. Print a QR for every table you have.
Does it work for restaurants and hotel dining, not just cafés?
Yes. Anywhere guests sit before ordering works the same way: one QR per table, one menu per venue, one staff queue. Hotel breakfast rooms and lobby lounges can each have their own tables.
What reporting do I get?
Café Admin has an Analytics page for today, the last 7 days or 30 days: revenue, money received, unpaid bills, average bill, best sellers, busiest hours, and breakdowns by table, staff member and payment method. It's included in the same plan.
Does it renew automatically?
No. Each payment is a one-off Razorpay charge for the period you picked. Nothing is charged again without you choosing to.
What if it isn't right for us?
Ask within 7 days of your first payment, before you start taking live guest orders, and we'll refund it in full. The details are in our refund policy.
Still have a question? Send us a message. We reply within
one business day. Read the refund policy and
terms.